Shipping Policy

We ship out orders Monday through Friday.

If your order is placed before 12 PM EST, it will generally be shipped out same business day.

If your order was placed after 12 PM EST, it will be shipped out the next business day.

If we are experiencing high order volume your order will be shipped within two business days.

Orders that are $250 and up will require verification. This verification will include a picture of the customer with their ID. After we receive the verification your order will be processed.

Orders $150 and up will require delivery signatures to ensure delivery verification. 

**Custom Wig orders take 7-10 business days for construction. After construction, color and style your order will be shipping using the below shipping times. ** 

Standard / Priority Shipping Is 3-4 Business Days At $7.

Expedited / Express Shipping Is 1-2-Business Days At $24.

 

***We Offer Route Shipping Insurance At Checkout. If You Decline The Shipping Insurance At The Time Of Checkout We Are Not Responsible For Any Damaged, Lost Or Stolen Packages.***

In The Event Of A Lost Or Stolen Package Please Reach Out To Route Through Their In App Feature Or Email Provided.

*** PLEASE NOTE THAT EXPEDITED/EXPRESS SHIPPING DOES NOT SPEED UP PROCESSING TIMES.***

WE ARE NOT RESPONSIBLE FOR POSSIBLE DELAYS WITH USPS, UPS OR FEDEX.